Terms of Service – Momina’s Organic 🌿

Welcome to Momina’s Organic. By accessing our website and placing an order, you agree to comply with the following terms and conditions.

General

• Momina’s Organic provides organic and natural food products across Pakistan.
• We reserve the right to update products, prices, policies, or website content at any time without prior notice.
• By using this website, you confirm that the information provided by you is accurate and complete.

Products & Availability

• All products are subject to availability.
• Product images are for presentation purposes; slight differences in color or packaging may occur.
• We aim to provide accurate product descriptions and authentic organic products.

Pricing & Payments

• All prices are listed in PKR (Pakistani Rupees).
• We reserve the right to change prices at any time without notice.
• Available payment methods may include:

• Cash on Delivery (COD)

• Debit/Credit Card

• JazzCash

• Easypaisa

• Bank Transfer

Cash on Delivery (COD)

• Customers must make payment before opening the parcel.
• Open parcel delivery is not available.
• Refusing orders without valid reason may result in future order restrictions.

Shipping & Delivery

• Delivery timelines may vary depending on city and courier services.
• Delays caused by weather, public holidays, courier issues, or unforeseen circumstances are beyond our control.
• Customers are responsible for providing accurate shipping information.

Return & Exchange

• Customers must record a complete unboxing video for any damage, missing item, or wrong product claims.
• Claims without video proof may not be accepted.
• Used, opened, consumed, or altered products are not eligible for refund or exchange.
• Complaints must be reported within 24 hours of delivery.

Website Usage

You agree not to:
• Use the website for unlawful activities
• Copy or misuse website content, images, or branding
• Attempt to harm website functionality or security

Privacy

Customer information is kept secure and used only for order processing, communication, and service improvement. We do not sell customer data to third parties.

Limitation of Liability

Momina’s Organic shall not be held responsible for:
• Courier delays
• Incorrect addresses provided by customers
• Allergic reactions or misuse of products
• Indirect losses resulting from product usage

Customers are advised to check ingredients before consumption if they have allergies or medical concerns.

Contact Us

For any questions or support, customers can contact us through our official WhatsApp or social media platforms 💚

Thank you for choosing Momina’s Organic 🌱
“Switch To Nature, Switch To Momina’s Organic”