Shipping Policy – Momina’s Organic 🚚🌿

At Momina’s Organic, we aim to deliver your orders safely and quickly all across Pakistan 💚

Shipping Coverage

• We deliver nationwide across Pakistan.
• Delivery availability may vary for remote areas.

Processing Time

• Orders are usually processed within 1–2 working days after confirmation.
• Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Estimated delivery timelines:
• Major Cities: 2–4 working days
• Other Areas: 3–7 working days

Delivery times may vary due to weather conditions, courier delays, public holidays, or high order volume.

Shipping Charges

• Shipping charges are calculated at checkout based on location and order size.
• Free shipping offers may apply during promotions or on selected order values.

Order Confirmation

• Customers may receive order confirmation through WhatsApp, SMS, phone call, or email before dispatch.
• Orders may be cancelled if confirmation is not received from the customer.

Cash on Delivery (COD)

• Customers are requested to make payment before opening the parcel.
• Open parcel delivery is not available.

Delayed or Failed Deliveries

Momina’s Organic is not responsible for delays caused by:
• Courier service issues
• Incorrect shipping details provided by customers
• Natural disasters or unexpected events

If delivery fails due to incorrect information or customer unavailability, re-delivery charges may apply.

Damaged or Incorrect Orders

• Customers must record a complete unboxing video while opening the parcel.
• Any issue must be reported within 24 hours of delivery with proper proof.

For shipping-related support, feel free to contact our team 💚